“I really appreciated the flexibility of the session. [You were] open to adding things we needed help with.” “I enjoyed the way the topics were geared to what we wanted.” “I really enjoyed the relaxed environment.” “Great facilitators -> able to understand and communicate well regarding the system.” “Attending these sessions has not only been a great way to review our system and questions, but also to see how others are moving thru EMS.” “The team is amazing! Feels like home.”