In this Summit presentation, the EMS Customer Support, i.e,. TotalCAREiQ team, discusses how the team supports SIMULATIONiQ users. In this recording you will see and hear from the team, and get to put faces with names of people you interact with on tickets.
The CSM team shows how to use the Audio Paging Template, a tool to organize and schedule audio pages saved on the message player. This webinar if geared to all users from institutions with a message player set-up.
The Customer Success Team illustrates how Session and Event requests can be used for educators to schedule rooms and simulation training in the simulation center. Differences and similarities in the request and approval processes will be shown. This is geared …
The Customer Success Team demonstrates reports that can be used to pull Assessment results from SPs. Results can be reported on by SP, Case and Category.